Employee & Technician Training
Committed to Providing the Very Best Damage Restoration Services in Florida
Here at FP Property Restoration, we start every day with meetings that include some level of training. Our training ranges from the newest restoration and cleaning techniques to new equipment to customer service training. All technicians must be IICRC-certified in every area of restoration: water, mold, and fire. We participate in all of the local IICRC-credited courses and continuing learning courses—not only to learn new techniques but also to update our current knowledge of daily restoration techniques used in the field.
Beyond IICRC courses, FP Property Restoration participates in one-on-one training sessions where we invite industry experts in to our facility or attend training in their facilities to learn specific skills and new areas of expertise. Topics range from thermal imaging to commercial dehumidification to specific cleaning techniques using a certain manufacturer's product. In the restoration industry, knowledge truly is power and the more knowledge a company has, the faster and less-costly their cleanup and restoration services can be.
All personnel at FP Property Restoration participate in weekly customer service training to ensure that our professionals can answer all questions and thoroughly explain the processes, steps, and timelines of each project. We understand that this is most likely the first disaster for a property owner; the most important thing is that we are able to take our knowledge and explain any area of the project to any customer with empathy for their situation.
Training here at FP Property Restoration is an ongoing, daily event. Many of our professionals participate in optional at-home online training, as well. This additional training on a number of topics helps ensure that, every day, they are providing the very best service to each and every customer.
“Your team showed up fast and had a plan.”- Cameron T.
“Once you meet and talk with these guys, you will find out why they deserve every star.”- Kevin Y.
“We feel secure, educated and in good hands with this company.”- Michael D.